Shipping policy
Shipping Policy
Last Updated: June 2026
At Pressly™, we strive to ensure your order arrives safely and as quickly as possible.
Shipping Provider
All orders are shipped via Aramex Store-to-Door services.
Processing Time
Orders are typically processed within 1-3 business days after payment has been successfully received and verified.
Orders placed on weekends, public holidays, or outside normal business hours will be processed on the next business day.
Delivery Time
Estimated delivery time is 8-11 business days from the date your order has been dispatched.
Please note that delivery times are estimates only and are not guaranteed.
Delivery Areas
We currently deliver throughout South Africa using Aramex Store-to-Door services.
Certain remote or outlying areas may experience longer delivery times.
Tracking Information
Once your order has been dispatched, you may receive tracking information via email or SMS where available.
Customers are responsible for ensuring that the shipping address and contact information provided at checkout are accurate and complete.
Delays
While we make every effort to ensure timely delivery, Pressly™ cannot guarantee delivery dates and shall not be held liable for delays caused by circumstances beyond our reasonable control, including but not limited to:
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Courier delays
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Weather conditions
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Public holidays
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Industrial action or strikes
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Load shedding or infrastructure disruptions
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High shipment volumes
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Customs or regulatory inspections
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Incorrect delivery information provided by the customer
Delivery estimates are provided in good faith and do not constitute a guarantee of delivery within a specific timeframe.
Nothing in this policy excludes any rights that consumers may have under applicable South African consumer protection laws.
Failed Deliveries
If a delivery attempt is unsuccessful due to incorrect address information, customer unavailability, refusal of delivery, or failure to collect the parcel when required, additional shipping charges may apply for re-delivery.
Lost Parcels
If your parcel appears to be lost in transit, please contact us as soon as possible. We will work with Aramex to investigate the shipment and determine an appropriate resolution.
Damaged Parcels
If your parcel arrives visibly damaged, please notify us within 48 hours of delivery and provide photographs of both the packaging and product.
Failure to report transit damage within a reasonable time may affect our ability to process a claim with the courier.
Contact Us
For shipping-related enquiries, please contact:
Email: support@pressly.co.za
Please include your order number in all correspondence to help us assist you as quickly as possible.